THE PEOPLE MANAGER’S TOOLKIT

Do you want to develop essential people management skills?

This 4-day programme will enable you to develop an understanding of key people management activities to get the most out of your team. Designed for Line Managers you will learn how to:

  • Influence & persuade
  • Resolve capability, conduct & grievance issues
  • Manage conflict
  • Prepare & participate in a range of interviews
  • Give constructive and empowering feedback
  • Plan & deliver a group based training session
  • Confidently deal with common people issues!

“You’ve made the workshops and the content of the certificate enjoyable and interesting. What I’ve learnt over the last 8 months has made me more determined to pursue what’s hopefully a successful career in HR”

“Interesting course and fun; Able to work with colleagues I don’t usually work with; Able to share different points of view”

“Very interactive, learned a lot and time passed quickly”

“What went well? Everything!! Energy, organisation, facilitation skills, examples used, practice/scenario session”

With thanks from every manager… for the input in helping shape the organisation for the future